Refund policy

Last updated: June 28, 2026

Refund/Replacement Policy

We set these policies to ensure that you are fully aware of our refund/replacement procedures. These policies are applicable to India.

Thank you for choosing to shop at DealsDazzle2. Please read our policy carefully to understand the conditions and procedures for initiating a refund/replacement before placing order.

Replacement & Refund Eligibility

We offer a Replacement or Refund only under the following circumstances:

  • Product received is damaged
  • Product received is defective
  • Wrong product received

To be eligible, customers must contact us within 48 hours of delivery and provide:

  • Order Number
  • Clear photos of the product
  • Complete unboxing video showing the issue

Failure to provide an unboxing video may result in rejection of the request.

❌ Replacement or Returns are not accepted for:

  • Change of mind
  • Wrong size/color selected by customer
  • Minor color or design variations

Replacement Process

  1. Contact our support team within 48 hours of delivery.
  2. Share your order number, receipt/invoice ,photos, and complete unboxing video.
  3. Our team will verify the claim within 2-3 business days.
  4. Upon approval, a replacement will be arranged at no additional cost.

Replacement timelines may vary depending on product availability and courier service availability.

Refund Process

If a replacement is not available, an eligible customer may receive a refund.

Refunds are applicable only for:

  • Damaged products
  • Defective products
  • Wrong product delivered

Once approved, the refund will be processed within 7 business days.

For prepaid orders, refunds will be credited to the original payment method.

For COD orders, refunds will be processed via Gift Vouchers after verification.

Conditions for Approval

To qualify for a replacement or refund:

  • The product must be in its original condition.
  • All original packaging, accessories, tags, and labels must be included.
  • The issue must be reported within 48 hours of delivery.
  • A complete unboxing video must be provided.
  • The product must not have been used, altered, or damaged by the customer.

Important Notes:

  • DealsDazzle2 cannot be held responsible for unreported damages or claims made beyond 48 hours of delivery.
  • DealsDazzle2 reserves the right to reject any claim that does not meet the conditions outlined in this policy.
  • We cannot accept returns or refund on Sale, clearance, and promotional products.
  • The refund is only possible if the product is in good condition and is returned with the original packaging, receipt, and invoice.
  • Refunds will be issued in gift vouchers only, after the product reaches our premises and is inspected for compliance with our return policy.

Email: dealsdazzle24@gmail.com

We appreciate your trust in DealsDazzle2 and are committed to providing you with the best service possible.